Shildon DL4 2RE
Entry to the museum is free
Getting to the museum
The museum is fully wheelchair accessible. However, the site is partially open-air and visitors will need to use outdoor footpaths up to 1km in length to view all our buildings.
- Open daily
- 10.00–16.00 in winter (from 4 November 2019)
- 10.00–17.00 in summer
- Closed 24–26 December and 1 January
Food and drink
Café Number One is open daily from 10.00 until 16.00.
In our newly refurbished café—complete with Eurostar seating—we offer a range of hot and cold food and drinks, including a breakfast range, children’s lunch boxes, sandwiches, snacks and hot food for lunch.
If you would like to speak to the team about menus or special dietary requirements, or have any other questions, please call 03000 266 580 and we will be happy to help.
Other useful information
Dogs are permitted on the museum’s outdoor footpaths, but must not be left unattended at any time. Dogs are not permitted in the children’s play area or in any museum building, except for assistance dogs. Other animals are not permitted.
Dogs also can't go on our train rides, except for assistance dogs.
Download our admissions guidelines for information about photography, restricted items and our full conditions of entry.
Browse an extensive range of railway gifts, models, books, posters, clothing and more in our shop near the entrance to the Collection Building. Alongside highlights such as our Flying Scotsman range, you’ll find classic train sets from Hornby and locomotive and carriage models from Bachmann.